Shipping and Returns Policy
- Once I place my order, when will it ship?
Orders are processed within two days of placing your order. Expect delivery within three to five business days after confirmation of order. Please reach out to check availability of delivery on weekends or public holidays.
- Do you ship everywhere?
We are only currently shipping within Singapore. We hope to make Paper Lantern Gin available through partners and distributors in other countries very soon. Please note that we also cannot ship to P.O. boxes.
- How much should I expect to pay for shipping?
We offer FREE Standard Shipping within Singapore.
- What if I need to return my Paper Lantern Gin?
Please notify us via email to email@example.com within 5 business days of delivery if you wish to return your order or receive a refund. We may ask you to provide additional information or evidence to allow us to assess your request. Do understand that without reasonable information or evidence we may be unable to process your request.
We will advise you of our decision and reasons within 10 business days.